Check the visible status
Keep the estimate tab open while work is in progress. Read the status or error before deciding whether to retry.
Retry safely
Retry once with a specific instruction. Repeated broad retries can make it harder to tell which request failed.
Review files and instructions
Confirm every attachment finished uploading and state what the file contains and what result you need.
Report a persistent problem
Include the estimate URL and the visible error so support can locate the affected workflow.
- Keep the estimate tab open while work is in progress.
- Read the visible error or status before retrying.
- Confirm attachments finished uploading.
- Retry the request once with a specific instruction.
- Use Report a problem with the estimate URL and the visible error if it continues.